Our Fearless Leaders - Technologically Incompetent?
Tuesday, October 9, 2007Nothing brings President Bush’s references to “the Google” (and his apparent lack of technology literacy) closer to home than my recent experiences at the NFUSSD conference in Charleston, West Virginia.
Yesterday, I had the privilege of presenting (thrice) with Margo Shirley and Kathy Ridd at the National Federation of Urban & Suburban School Districts conference. The small, annual conference attracts an elite crowd of superintendents, school board members, and other high-ranking district administrators from various school districts across the United States. I was fortunate enough to give the closing segment of a presentation detailing the experiences I and my fellow team members have had while assisting in the creation the Jordan School District Comprehensive Balanced Literacy website. Our assigned task was to describe our collaborative efforts in creating the site – but my internal agenda pushed more toward a discussion of the skills necessary to succeed in the 21st Century, and our students’ heightened need for increased collaboration, global awareness, and social & cross-cultural skills. Essentially, I framed most of my points around the framework created by the Partnership for 21st Century Skills and the list of skills that they have published (giving pretty much an outline of our recent Social Software in the Classroom open PD class). Entitled Soaring to New Heights in Literacy Through Technology Integration, our presentation was well received by roughly thirty-five participants.
While presenting, I was struck (and rather severely) with the realization that many (certainly not all, but many) of the participants in the conference had extremely limited technology skills. Furthermore, this realization had even greater effect as I better understood to whom I was presenting: Remember, these participants were educational leaders (superintendents and the like) of school districts throughout the country. Indeed, I was literally awestruck as I was forced to throttle back my discussion (almost to the point of that famous right-clicking lesson), in order to help several of the participants to understand.
Which has left me to question: How can we expect our students to learn things that even our leaders clearly don’t understand? Furthermore, if we require our teachers to have some level of technology proficiency, shouldn't we equally require our administrators to posess somewhere near the same level of proficiency? If our students should be learning this stuff, why shouldn't we all?
To further illustrate, it may be helpful if I elaborate on the kinds of things that left me scratching my head:
- Roughly thirty-five leaders in education viewed our presentation.
- Many of the participants had, at least, heard of Wikipedia – most, however, had a negative impression of it. I attempted to dispel such wiki-disbelief using David Warlick’s Pluto example. “Go ahead, look up Pluto in Encyclopedia Britannica – you’ll see that it’s still a planet.”
- Few of the participants actually knew what blogs were. While all had heard of them, few knew how they worked, or how they could be used educationally.
- Not one of the participants had heard of Google Docs. Thirty-five participants, no Google Docs. I guess this makes me so upset because I consider Google Docs to be such a paradigm shift in the way we think about creating, editing, and storing documents.
- Only two of the participants had heard of Second Life. “Yeah, I heard about that guy that had his own virtual family. His wife divorced him and it ruined his life.” I then proceeded to teach them about the Best Practices in Education Conference that was held entirely in Second Life. Did they know of any other way to hold a highly interactive educational conference, with participants coming from countries all around the world, for even a tenth of the price? Of course not.
- Unfortunately, I didn’t have time to discuss social networks – a natural next-step in any discussion of social software. I’m afraid it would have taken ten minutes alone to dismiss the “evil MySpace” preconceptions – and unfortunately, I only had 15 minutes to leave my mark.
- Some of the participants had very limited skills, as evidenced by the kinds of questions they asked:
How do I go back to the page I was just viewing? - Try clicking on the browser's BACK button.
How do I see the things that are at the bottom of the page? - Try the scroll bar on the right, experience the magic. - I finished our presentation with Pay Attention. I’m pretty sure that it was the first time that any of our district’s board members or our superintendent had seen it. Shhhhhh. This technology integration stuff is top secret. I am happy to report, however, that Pay Attention was received very well - not well enough to immediately change our district’s “No Cell Phone in the Classroom” policy, but I certainly made a lot of head-way.
Technorati Tags: nfussd07 payattention didyouknow... administrators technology education socialsoftware07


Darren I believe many feel the same way you do in terms of those leading our school districts. Not only superintendents, but also other district administration, curriculum leaders, principals, program directors. It is difficult at times for teachers to continue to be excited about using technology and try to incorporate new tools for students into their curriculum when the administrator in the building doesn't understand the value of what they are doing.I struggle with how to teach them, staff development is for teachers, not often for administrators.
Strange isn't it. Everything we do depends on administrative support, yet those are the folks falling the furthest behind. Some of us are fortunate enough to have bosses that at least give us room, but some of us are stuck in "honorary" positions.
We often play the waiting game with teacher turn over. How long will that game take playing with administrators?
Who tells the boss they need to change? Can we get the school board in for trainings?
Is it Wednesday already? :)
I can see that the three of us think along the same lines.
Robin, I too struggle with how to teach administrators. I guess it's partly a mindset I have become accustomed to - one that says that the administrators should set the example.
Ken, I'm lucky enough to have a boss that gives me enough room to work - in fact, that alone is one of the best aspects of my job, as I've never had a job that provides me with more freedom.
Hi Darren,
I am a superintendent who can relate to your experience. See comments on your post at innovation3.blogspot.com.
Dennis Richards, twitter:dennisar
Darren,
I think one important thing we can all do in that regard is to continue to seek opportunities to present to administrators, whether it be within our own districts or at conferences.
Too many of the technology sessions at administrative conferences focus on the "fear factor" relating to technology policies and not the positive uses of it in schools.
Last summer I presented a session at TASSP(Texas Association of Sec. School Principals) and only one other session the day I presented was about technology, and it was about dangers of MySpace. (In fact, the conference didn't provide internet access and my presentation was on web 2.0 tools for administrators.)
But the audience was appreciative and interested--sometimes I just think it takes a way in the door for everyone, so starting the conversation is very important.
I'm presenting next week at Internet Schools West on a similar topic--how librarians can help administrators with web 2.0 tools.
I think as librarians we can't ignore keeping our administrators informed and supported with the best tools for their jobs.
You are right that so much of the decision making regarding technology rests with administrators, and being informed is critical to their decision making process.